BUILD DESIGN
- Space Allocation and Customer Flow
- Design and build input with Architects and Interior Designers
- Operational Design – OS&E
- Brand Selection and Menu Planning
- Procurement of Fixtures, Fittings and Equipment (FF&E)
- IT, Audio & Lighting Interface
BRAND CONCEPT & WELLNESS EXPERIENCE
- Feasibility Study and Business Plan
- Market Comparison
- Create Unique Spa Concept
- Weave Wellness across Property
- Programmed & Menu Development
- Brand Development
- USP Exploration
- Product Partnerships
- Evolve Retail Potential
BUSINESS DEVELOPMENT
- Preparation of Ops Manual including all standard operating procedures
- Set up booking software with strong reporting function
- Staff Recruitment
- Staff induction training
- Spa management coaching
- Staff assessment and development plan
- Marketing & PR Strategy
- Pre-Opening and Launch Strategy
PRIVATE LABEL PRODUCT DEVELOPMENT
- Product Research
- Signature Scent
- Brand positioning
- Product Offering
- Treatment Development
- Design & Packaging
- Launch & Events
